Client Information

What You Need to Know

KMHS is an approved provider for Medicaid Managed Care Organizations. You may call 360-373-5031 in advance to verify coverage.

If you do not have insurance, our navigators can help you determine if you are eligible for Medicaid Managed Care and support you in making an application. You may also apply for coverage through Washington Healthplanfinder.

Sliding Fee Scale – Depending on your income and the number of people in your household, you may be eligible for a reduced fee based on a sliding scale. Click here for the sliding fee schedule and here for the application, which includes the answers to frequently asked questions.

Requesting Records

To request medical records, call or fax our Clinical Records Department between 8am – 5pm Monday through Friday. Requests may take up to 14 calendar days to process.

Phone: 360-373-5031

Fax: 360-373-0917

Please note: KMHS cannot release client records to anyone except the client, unless we have a signed KMHS Authorization to Release-Obtain Information Form on file. This includes medical providers. Links to these forms can be found in English here, en Español aqui.

Sending Records

If you are sending medical records or client information to KMHS, please fax documents to the Clinical Records department at 360-373-0917.

Your privacy is important. Our privacy policies cover the collection, use and disclosure of client information. We safeguard your confidentiality as required by Washington State and federal law (46 CFR §164 and 42 CFR part 2). Click KMHS Notice of Privacy Practices to view this document.

We strive to provide top-quality care to every person who walks through our doors. If your client experience at KMHS does not meet this standard, email [email protected].

We’re Here to Serve Everyone

Kitsap Mental Health Services (KMHS) is a not-for-profit community mental health center providing inpatient, outpatient, residential and crisis care for children, adults and families. We believe diversity, inclusion and fairness are central to our mission.

As a recipient of Federal financial assistance, KMHS does not discriminate against any person on the basis of gender, race, color, creed, religion, national origin, sexual orientation, disability or age in admission to, participation in, or receipt of the services under any of its programs and activities, whether carried out by KMHS directly or through a contractor or any other entity with which KMHS arranges to carry out its programs and activities.