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    As Kitsap County’s community behavioral health leader, we offer hope and opportunity to more than 5,600 clients a year who are primarily Medicaid-eligible, uninsured or underinsured.

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If you or someone you know is suicidal or in an emotional crisis, please call the 24 hour toll-free crisis line 888-910-0416.

Terri Gleich2025-05-09T00:00:00-07:00
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Pendleton Place

The 72-unit supportive housing complex for chronically homeless adults opened in May 2022. Residents range from 23 to 74 years old, and include 29 domestic violence survivors and 12 veterans.

During the First Year of Operation:

0%
resident retention rate
0%
of those reporting a mental health diagnosis are in treatment
0%
are engaged in primary health care services

2023 Youth Mental Health Statistics

Depressive Feelings

Percentage of students who answered “yes” to the following: During the past 12 months, did you ever feel so sad or hopeless almost every day for two weeks or more in a row that you stopped doing some usual activities?

0%
of 8th Graders
0%
of 10th Graders
0%
of 12th Graders

Compared to 35.5%, 39%, and 47.4% respectively in 2021.

Bullying

Percentage of students who reported being bullied in the past 12 months:

0%
of 8th Graders
0%
of 10th Graders
0%
of 12th Graders

Compared to 23%, 16.3%, and 13.4% respectively in 2021.

Suicide

Percentage of students who said they had seriously contemplated attempting suicide in the past 12 months:

0%
of 8th Graders
0%
of 10th Graders
0%
of 12th Graders

Compared to 20%, 21.6%, and 23.2% respectively in 2021.

Source: Washington State 2023 Healthy Youth Survey – Go to https://www.askhys.net/ for more data.

A Day in the Life

As a member of KMHS’s Youth Mobile Crisis Outreach Team, Stephanie Powers never knows what the day will bring. She may respond to a person in crisis over the phone or visit them at home or school to de-escalate the situation, ensure the person’s safety and connect them with resources.

“It’s never straightforward,” she says. “It’s a very abstract job.”

Here’s one busy day:

7:00 AM Shift begins; check in with night shift to ensure continuity for ongoing cases
8:00 AM Outreach presentation to regional high school counselors
8:55 AM Drive to a South Kitsap middle school for a “warm hand-off” of youth to new support services
9:20 AM Receive call from a Central Kitsap middle school counselor on the way to South Kitsap
9:35 AM In South Kitsap, meet with a youth’s mom, dad, school support staff and new school-based WISe intensive support team to discuss care for young person whose behaviors have led to severe weight loss; resolution includes therapy for the youth and an appointment at Kitsap Resolution Center for parents to work on co-parenting skills
11:20 AM Lunch
12:00 PM Answer emails and enter progress notes in client charts
1:20 PM Follow up with a client by phone
1:40 PM Follow up with a client at the Crisis Triage Center
2:15 PM Drive to a Central Kitsap middle school to provide support with school counselor for youth who is drawing pictures that indicate suicidal thoughts; refer to WISe intensive support team
4:35 PM Answer crisis call with adult who tried to suffocate themself; talk to paramedics and caller’s family; client is taken to St. Michael Medical Center
5:55 PM Follow up with a youth’s parents to offer resources covered by their insurance
7:00 PM Shift ends

KMHS Crisis Services

Mobile Crisis Outreach Team

De-escalates the crisis, provides resources, follows up within 24 hours

Youth Mobile Crisis Outreach Team

De-escalates the crisis, creates a safety plan and treatment plan, provides resources, follows up with stabilization services for up to two weeks

Designated Crisis Responders

Conducts evaluations to determine if someone is experiencing a mental disorder or substance use disorder so severe that they are a danger to themselves or others, and need to be involuntarily detained for treatment

Crisis Triage Center

24/7 stabilization services for adults, who may stay at the center for up to five days

Financials

Revenue

Donations $57,706
Investment Income $2,350,966
Medicaid Managed Care $40,516,387
Other Contracts/Misc $16,788,859
Private Fee/Insurance $439,572
Total $60,153,490

Expenses

24/7 Evaluation & Treatment, Residential, Supported Housing $12,105,599
Adult Services $16,363,069
Child & Family Services $10,222,802
Emergency Services $5,106,174
General & Administrative $13,284,787
Total
$57,082,431

Our Locations

Click on any of the pins below for more information about each location.

Impact Report Locations
KMHS North Kitsap - Poulsbo Child & Family WISe - Bremerton Main Campus - Bremerton Child & Family - Outpatient Bremerton KMHS South Kitsap - Port Orchard

KMHS North Kitsap - Poulsbo

KMHS North Kitsap
Adult Services, Child & Family Outpatient Services
1050 NE Hostmark Street, Suite 250, Poulsbo, WA  98370

Child & Family WISe - Bremerton

KMHS Child & Family
WISe Services
1651 NE Bentley Drive, Bremerton, WA  98311

Main Campus - Bremerton

KMHS Main Campus
Kitsap Mental Health Services
5455 Almira Drive NE, Bremerton, WA 98311

Child & Family - Outpatient Bremerton

KMHS Bremerton
Sheridan Road Child & Family Outpatient Services
900 Sheridan Rd, Suite 105, Bremerton, WA  98310

KMHS South Kitsap - Port Orchard

KMHS South Kitsap
Adult Services, Child & Family Outpatient Services
1341 Bay St., Suite 110, Port Orchard, WA  98366

Impact Report Locations – Mobile
KMHS North Kitsap - Poulsbo Child & Family WISe - Bremerton Main Campus - Bremerton Child & Family - Outpatient Bremerton KMHS South Kitsap - Port Orchard

KMHS North Kitsap - Poulsbo

KMHS North Kitsap
Adult Services, Child & Family Outpatient Services
1050 NE Hostmark Street, Suite 250, Poulsbo, WA  98370

Child & Family WISe - Bremerton

KMHS Child & Family
WISe Services
1651 NE Bentley Drive, Bremerton, WA  98311

Main Campus - Bremerton

KMHS Main Campus
Kitsap Mental Health Services
5455 Almira Drive NE, Bremerton, WA 98311

Child & Family - Outpatient Bremerton

KMHS Bremerton
Sheridan Road Child & Family Outpatient Services
900 Sheridan Rd, Suite 105, Bremerton, WA  98310

KMHS South Kitsap - Port Orchard

KMHS South Kitsap
Adult Services, Child & Family Outpatient Services
1341 Bay St., Suite 110, Port Orchard, WA  98366

KMHS has five locations throughout the county to help clients access care close to home. Most individuals begin their recovery journey with an initial assessment at our Main Campus in Bremerton, which also houses crisis, inpatient and residential treatment services. Clients may choose to receive ongoing outpatient care at a satellite location, depending on service and staff availability.

We Speak Your Language

Our bilingual Inclusive Community Care team offers mental health support to our Spanish-speaking community, including individual, family and group therapy. We can also provide care in almost any language through contracted interpreter services.

2023 Employee Data

People hired per month:

24.9

Retention rate:

76.2%

Average employment length:

3.6yrs

Employee Categories by Percentage:

Employee Diversity by Percentage:

Total Employees: 600

As of 12/31/2023

From Our CEO

Dear Kitsap Community,

At Kitsap Mental Health Services, hope is our guiding light. It’s part of our mission statement and we proudly proclaim “Hope Lives Here” on colorful parking lot banners at our Almira and Bentley locations.

In 2023, we became a Certified Community Behavioral Health Clinic (CCBHC). At its heart, the designation is about spreading hope to some of the most vulnerable members of our community.

It means KMHS has met a federal standard for the quality of care we provide to more than 5,600 clients a year who are primarily Medicaid-eligible, underinsured or uninsured. In addition, we’ve committed to expanding access to that care and being more responsive to our community’s needs.

If hope is lighting our path, it’s community connections that will help us get where we need to go. Because we are a CCBHC, we are committed to collaborating more closely with our community partners and doing a better job of coordinating care.

We’re also taking our services where the community needs are greatest. For example, to support individuals living unhoused in downtown Bremerton, we partnered with the Salvation Army to begin offering KMHS services at their 6th Street location.

Becoming a CCBHC is not something we attain, check off a box, pat ourselves on the back, and then move on to the next challenge. It represents a shift in how we think about our hope-filled mission, and a focus on continually measuring, improving and reporting our progress.

In that spirit, we’re issuing our first Community Impact Report. I’m excited to share some of the ways we’re bringing hope to our community, and shine a spotlight on representative front-line staff members who make recovery possible for those living with moderate to severe mental illness and/or substance use disorders.

Highlights include:

  • Madrona – Our school program offers a second chance for students whose complex behavioral and mental health needs have kept them from succeeding in traditional classrooms. Learn why one graduate says attending Madrona was the first time they felt successful in school.
  • Mobile Crisis Outreach – When someone calls the Salish Regional Crisis Line, our team of behavioral health experts is available 24/7 to respond when needed, often going to schools, the hospital, encampments and private homes. Team members prioritize de-escalation, stabilization and connecting people to resources. KMHS added a youth-focused team in 2023.
  • Adult Outpatient Services – The road to recovery for many of KMHS’s clients goes through Adult Outpatient Services. Learn the steps along the way and meet some of the caring staff members who help clients stay on track.

Thank you for taking a few minutes to read this report and learn more about how KMHS is evolving to meet the needs of our clients, build stronger community connections and, most important, offer hope.

Sincerely,

Monica Bernhard

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