Adult Inpatient Services

In some situations, inpatient evaluation and treatment is the best setting for recovery. Our Adult Inpatient Team sees people 18 and older who are experiencing serious and acute mental illness, and individuals who have co-occurring substance use concerns.  The Adult Inpatient Unit provides both voluntary and involuntary care.

If you or someone you know is in a behavioral health crisis and may be in need of inpatient evaluation and treatment services, call the Volunteers of America Crisis Call Line at 1-888-910-0416 where professional staff are available 24/7 to offer assistance and will determine the level of crisis services needed. Dependent on the level of need, this may include dispatching the KMHS Mobile Crisis Outreach Team for emergency assessment. Following assessment, referrals to inpatient care may be made, if necessary, for involuntary or voluntary detention in our evaluation and treatment center or other psychiatric facility or substance use treatment facility.  Our response team seeks to assist people in crisis with the least restrictive services needed to support them in their recovery.

The average stay at the Adult Inpatient Unit is 11 days, but the length depends on the individual’s needs and the development of a safe discharge plan. When leaving inpatient care, individuals are linked to community-based, outpatient and/or residential services to aid in the transition back home.

Visiting Hours

3 – 5 pm and 7:30 – 9:30 pm Tuesdays and Thursdays

9 – 11 am Saturdays

1 – 5 pm Sundays

  • All visits must be approved by the client’s Mental Health Professional.
  • All visits must be scheduled by the unit’s Care Team Assistant or Receptionist during office hours, 8 am – 5 pm Mondays through Fridays.
  • All visits must be scheduled 24 hours in advance. Call by 4 pm Friday to schedule a weekend visit.
  • Visiting hours listed above will be available on most holidays.
  • Visits will range from 30 to 45 minutes.
  • Exceptions to these hours may be made for individual patients to accomplish treatment objectives with the approval of those listed above.

For clients who are ready, support from family and friends who visit can be an important part of a recovery program.

We take the safety of our clients, guests and staff very seriously, and ask that visitors help us follow these safety precautions:

  • Visiting is strongly discouraged during the first 24 hours of admission as clients are settling into their new environment.
  • Please note our visiting hours and procedures listed here.
  • Please be advised for safety reasons, we reserve the right to search people and items entering the unit. This may include the use of a security wand.
  • We provide lockers outside the unit for items such as coats, cell phones and purses.  However, we strongly suggest you leave your belongings locked in your own car and hidden from view.
  • Visitors may not give any items to clients without prior clearance from staff. This includes money, food, clothing etc.
  • Younger visitors and/or those who might be deemed as vulnerable will meet only in areas that can be closely monitored by staff to ensure safety.
  • If you have questions regarding the general treatment program, feel free to ask staff. Questions regarding a particular client’s treatment or progress are subject t= confidentiality requirements, and are best addressed by the patient’s primary therapist.

With the right treatment, people facing mental health challenges can recover.