Adult Inpatient Services

See Our 2020 AIU Renovations

In some situations, inpatient evaluation and treatment is the best setting for recovery. Our Adult Inpatient Team sees people 18 and older who are experiencing serious and acute mental illness, and individuals who have co-occurring substance use concerns.  The Adult Inpatient Unit provides both voluntary and involuntary care.

If you or someone you know is in a behavioral health crisis and may be in need of inpatient evaluation and treatment services, call the Volunteers of America Crisis Call Line at 1-888-910-0416 where professional staff are available 24/7 to offer assistance and will determine the level of crisis services needed. Dependent on the level of need, this may include dispatching the KMHS Designated Mobile Crisis Response Team for emergency assessment. Following assessment, referrals to inpatient care may be made if necessary for involuntary or voluntary detention in our evaluation and treatment center or other psychiatric facility or substance use treatment facility.  DCRs seek to assist people in crisis with the least restrictive services needed to support them in their recovery.

Adults are on average at the Inpatient Unit for 11 days, but the length depends on the individual’s needs and the development of a safe discharge plan. When leaving inpatient care, individuals are linked to community-based, outpatient, and residential services to aid in the transition back home.

To reduce spread of COVID-19, we are restricting visitors from all of our campus Inpatient Facilities and Outpatient Services until further notice.   No visitors are allowed at the Adult Inpatient Unit at this time.

Visitor Hours for the Adult Inpatient Unit are:

Monday – Friday 7:00 pm – 9:00 pm
Saturday, Sunday, and Holidays 1:00 pm – 3:00 pm

To reduce spread of COVID-19, we are restricting visitors from all of our campus Inpatient Facilities and Outpatient Services until further notice.   No visitors are allowed at the Adult Inpatient Unit (AIU) at this time.  The phone number for the AIU is 360-377-8581. 

Support from family and friends who visit can be an important part of a recovery program. However, some patients may not be ready to accept visitors. Safety of our patients, guests and staff is something we take very seriously. We ask that visitors help us follow these safety precautions:

1. Visiting is strongly discouraged during the first 24 hours of admission as patients are settling into the new environment.

2. Our visiting hours are 7 pm to 9 pm Monday through Friday. On Saturday, Sunday and Holidays these hours are 1 pm to 3 pm.

3. It is strongly encouraged to call ahead of time, especially if you are coming from a long distance or are planning to visit outside the normal times listed above. The phone number for the AIU is 360-377-8581. If a patient is not ready for a visit, or the visit outside the scheduled time is likely to disrupt the program, then the visit may have to be rescheduled. By calling ahead, this may save you the trip.

4. Please be advised for safety reasons, we do reserve the right to check anything and any persons entering the unit. This may include the use of a security wand.

5. We do provide lockers outside the unit for things like coats, cell phones and purses.  However, we strongly suggest you leave your belongings locked up in your own car and hidden from view.

6. It must be explicitly understood that visitors do not give any items to a patient without prior clearance from staff. This includes money, food, clothing etc.

7. Younger visitors and/or those that might be deemed as vulnerable will be using only areas that can be closely monitored by staff to ensure safety.

If you have any questions regarding the general treatment program, feel free to ask staff. Questions regarding a particular patient’s treatment or progress are limited by confidentiality requirements and are best addressed by the patient’s primary therapist.

One in five Americans will experience some type of mental illness during their lifetime.